Refund & Satisfaction Policy

Our Commitment to You

We stand behind everything we create. Every product sold through this website represents hundreds of hours of research, writing, and design. We want you to be genuinely satisfied with your purchase and we have gone to significant lengths to ensure the quality, depth, and value of every product we offer.

That said, because our products are delivered instantly as digital downloads, our refund policy reflects the nature of digital goods and is designed to be fair to both you and us.

Please read this policy carefully before purchasing.

Digital Product Nature — Important Notice

All products sold on this website are digital products delivered by instant download or email delivery. By completing your purchase you acknowledge and agree that:

• You will receive immediate access to the digital product
• The product will be delivered to you electronically
• Due to the instant and permanent nature of digital delivery, the product cannot be returned in the way a physical product can

This policy exists because once a digital file has been downloaded or accessed, it cannot be un-downloaded or un-accessed. The knowledge and content contained within it has been received. This is no different from the policy of any major digital platform including Amazon Kindle, Apple Books, or Audible.

Our Conditional Satisfaction Guarantee

We offer a 60-day conditional satisfaction guarantee on all purchases subject to the following terms:

Refunds MAY be considered in the following circumstances:

• You were charged more than once for the same product due to a technical error
• You did not receive your download link or email delivery within 24 hours of purchase and our support team was unable to resolve the issue
• The product file is corrupted, unreadable, or significantly different from what was described on the sales page

Refunds are NOT available in the following circumstances:

• The digital file has been downloaded, opened, or accessed in any form
• You have read all or part of the content and decided it is not for you
• You purchased the product and then changed your mind
• You claim the product did not produce specific financial results — as all results depend entirely on individual application and effort
• You are requesting a refund after the 60-day period has passed
• You purchased the product as a gift and the recipient does not want it

Why We Have This Policy

We want to be completely transparent with you about why this policy is structured the way it is.

Our products contain 202 pages of original content that took months to research, write, and design. The moment that content is downloaded it has been received in full. A refund policy that allowed downloads and refunds simultaneously would mean our work could be taken without compensation — which is not fair, not sustainable, and not something any responsible digital publisher can offer.

We have worked hard to describe our products accurately and completely on every sales page. We provide extensive previews, detailed content descriptions, sample sections, and clear explanations of exactly what you are receiving before you purchase. If you have read the sales page carefully and made an informed purchase, you have everything you need to make a confident decision before clicking buy.

What We Ask Instead of a Refund

If you are unhappy with your purchase for any reason, we ask that you contact us first at info@sevendayshift.com before requesting a chargeback or dispute with your payment provider.

We will always do our best to:

• Help you get full value from the product
• Answer any questions about the content
• Provide additional support to help you apply the material
• Resolve any genuine technical issues immediately

A chargeback filed without contacting us first will be disputed with full evidence of purchase, delivery confirmation, and download records. We maintain complete records of all transactions and deliveries.

Chargebacks and Disputes

If you file a chargeback or payment dispute without first contacting our support team and giving us the opportunity to resolve your concern, we reserve the right to:

• Dispute the chargeback with full transaction and delivery evidence
• Permanently revoke access to all products and future purchases
• Report the transaction to fraud prevention services where appropriate

We take this seriously not to be difficult — but because fraudulent chargebacks on digital products are a genuine and significant problem in the digital publishing industry and we protect our work accordingly.

How to Request Support

If you have a genuine concern about your purchase please contact us at:

Email: info@sevendayshift.com
Response time: Within 24-48 hours on business days

Please include your order number, the email address used for purchase, and a description of your concern. We will respond promptly and do everything reasonable to make it right.

Acceptance of This Policy

By completing a purchase on this website you confirm that:

• You have read and understood this refund policy in full
• You understand the digital and instant-delivery nature of our products
• You agree that download or access of the product constitutes receipt of the goods
• You agree that this policy is fair and reasonable given the nature of digital products

This policy was last updated June 2026. We reserve the right to update this policy at any time. The policy in effect at the time of your purchase applies to your order.